Atlassian targets ITSM with new additions to Jira Service Management

Found 58 days ago at Computerworld

Atlassian Thursday unveiled a slew of new features for Jira Service Management—its IT service management ITSM offering—providing support and development teams with new automation capabilities, virtual agent technology and on the go incident response. Speaking ahead of the companys annual High Velocity ITSM event in London on December 8, Jira Service Management product manager Shihab Hamid said...

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