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Associate Member
 
Group: Forum Members
Last Login: 8/5/2008 3:45 AM
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| I have a HP DV 6000 laptop and for some reason, i don't know what, none of the quick play buttons at the top of the laptop keyboard work. this happened after I did a "clean up" scan with Auslogics boost speed. Now I have to click on the Quickplay icon in the programs list or the desktop icon to run the program and do it all from there. Anyone have any idea how to fix this issue? Any help will be greatly appreciated. I have a HP pavvillion dv 6000 running windows 7. It came from factory with vista but has been upgraded to windows 7 to run better? thanks very much.
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Forum Administrator
Group: Administrators
Last Login: 8/9/2008 6:13 AM
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Programs such as Auslogics boost speed and other registry cleaners cause problems, they do not cure them. You should NEVER use any registry cleaners. See if there is an undo or restore feature in the app. If not, you can try system restore.
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Associate Member
Group: Forum Members
Last Login: 8/5/2008 3:45 AM
Posts: 466,
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| i did sys restore and no joy. I also went to hp and looked for updates to the quickplay and because the laptop went fro vista to win 7 there are no options there either. looks like i am out of luck? your thoughs please.
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Forum Administrator
Group: Administrators
Last Login: 8/9/2008 6:13 AM
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Look in device manager - any yellow or red symbols?
My guess is you may be relegated to the icon, unless you have the ability (and desire) to do a "factory restore" (which would, of course, take you back to Vista).
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Associate Member
Group: Forum Members
Last Login: 8/5/2008 3:45 AM
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| I looked, no yellow or red symbols. And to do a factory restore, there has to be a partitioned drive I think. and there is none so I believe the drive was wiped thewn the windows 7 installed? Does that sound right? How about if i uninstall the quickplay and reinstall it? What do you think? thanks.
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Forum Administrator
Group: Administrators
Last Login: 8/9/2008 6:13 AM
Posts: 8,487,
Visits: 16,485
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I don't know what discs were supplied with the system. Go ahead and try to reinstall quickplay (no need to uninstall first) if you like.
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Associate Member
Group: Forum Members
Last Login: 8/5/2008 3:45 AM
Posts: 466,
Visits: 490
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| ok, i'll try it and let you know what happens. thanks
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Associate Member
Group: Forum Members
Last Login: 8/5/2008 3:45 AM
Posts: 466,
Visits: 490
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| i deleted the quickplay program and the quickplay buttons program too and reloaded both ...still no joy ...looks like I am out of luck? (i got downloads for these fresh downloads from HP websight). any other avenues to explore? thank you for your time.
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