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Junior Member
 
Group: Forum Members
Last Login: 6/1/2008 10:19 PM
Posts: 242,
Visits: 359
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Can anyone check this HJT log to see if anything wrong with it? Mahalos in advance.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:48:50 AM, on 9/3/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18943)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files (x86)\Toshiba\ConfigFree\NDSTray.exe
C:\Program Files (x86)\Toshiba\ConfigFree\CFSwMgr.exe
C:\Program Files (x86)\CyberLink\PowerCinema for TOSHIBA\PCMAgent.exe
C:\Program Files (x86)\CyberLink\PowerCinema for TOSHIBA\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Toshiba\TRCMan\TRCMan.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Users\Tobin D. Jarvis\Desktop\My Front Line\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:6522
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files (x86)\Yahoo!\Common\yiesrvc.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [cfFncEnabler.exe] cfFncEnabler.exe
O4 - HKLM\..\Run: [KeNotify] "C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe"
O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [SVPWUTIL] "C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe" SVPwUTIL
O4 - HKLM\..\Run: [PCMAgent] "C:\Program Files (x86)\CyberLink\PowerCinema for TOSHIBA\PCMAgent.exe"
O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files (x86)\CyberLink\PowerCinema for TOSHIBA\Kernel\CLML\CLMLSvc.exe"
O4 - HKLM\..\Run: [TRCMan] C:\Program Files (x86)\TOSHIBA\TRCMan\TRCMan.exe
O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe" /start
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files (x86)\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files (x86)\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Unknown owner - C:\Windows\system32\agr64svc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree Gadget Service - TOSHIBA Corporation. - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\TOSHIBA Games\TOSHIBA Game Console\GameConsoleService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Jumpstart Wifi Protected Setup (jswpsapi) - Atheros Communications, Inc. - C:\Program Files (x86)\Jumpstart\jswpsapi.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: pinger - Unknown owner - C:\Toshiba\IVP\ISM\pinger.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: SmartFaceVWatchSrv - Toshiba - C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\IVP\swupdate\swupdtmr.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~2\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files (x86)\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\Windows\system32\TODDSrv.exe (file missing)
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files (x86)\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
--
End of file - 9813 bytes
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Senior Forum Moderator
Group: Moderators
Last Login: 8/9/2008 10:14 AM
Posts: 35,654,
Visits: 54,734
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Welcome 
**Important**
First of all for anyone else reading this topic other than this topic starter should read on.
Please note that some of the instructions given in this topic may be customized for this particular computer only,and could possibly cause problems if used on another computer with different issues.
Ok,lets make a start:
If you don't know or understand anything posted by myself in this topic,please don't hesitate to ask,i'm here to help.
Please DO NOT run any other tools,fixes or scans etc while i'm helping you,this could complicate the malware removal process.
Have HijackThis fix the following by placing a check in the appropriate boxes and selecting 'Fix checked'.
Make sure all browser and all Windows Explorer windows are closed before fixing:
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:6522
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - (no file)
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
Now backup the Windows Registry using Erunt by following the steps in the link below:
How to backup Windows Registry using ERUNT.
Download and scan with CCleaner.
1. Starting with v1.27.260, CCleaner started installing the Yahoo Toolbar as an option which IS checkmarked by default during the installation.
IF you do NOT want it, REMOVE the checkmark when provided with the option OR download the 'No Toolbar' 'Slim' version instead of the 'Standard Build'.
2. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"
3. Then select the items you wish to clean up.
In the Windows Tab:
* Clean all entries in the "Internet Explorer" section.
* Clean all the entries in the "Windows Explorer" section.
* Clean all entries in the "System" section.
* Clean all entries in the "Advanced" section.
* Clean any others that you choose.
In the Applications Tab:
* Clean all in the Firefox/Mozilla section if you use it.
* Clean all in the Opera section if you use it.
* Clean Sun Java in the Internet Section.
* Clean any others that you choose.
4. Click the "Run Cleaner" button.
5. A pop up box will appear advising this process will permanently delete files from your system.
6. Click "OK" and it will scan and clean your system.
* Now click on the 'Registry' tab/button on the left.
* Then click on the 'Scan for issues' button at the bottom.
* If CCleaner displays any issues,click on 'Fix selected issues'.
* You'll then be asked 'Do you want to backup changes to the registry',you must click 'YES'.
* Save the backup somewhere safe,your desktop is a good a place as any.
* Then click 'Fix Issues',then click 'Close'.
* Exit CCleaner.
Please download Malwarebytes Anti-Malware from Here or Here.
Double Click mbam-setup.exe to install the application.
(If using Windows Vista/Windows 7,be sure to "Run As Administrator").
* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan",then click "Scan".
* Make sure ALL partitions/hard drives are selected in the opening box,then click "Start Scan".
* The scan will certainly take some time to finish so please be patient.
* When the scan is complete, click OK, then click Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy and paste the entire report into your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.
Run F-Secure Online Scanner.
Note:
If you are using Windows Vista/Win 7, open your web browser by right-clicking on its icon and select "Run as administrator" to perform this scan.
Before you can start scanning your computer, you need to install the F-Secure Online Scanner add-on for your browser.
* First read the licence terms on the opening page,then place a check in the box "I have read and accepted the license terms",then click on "Install".
* Install the 'Add On' when prompted,then click Start.
* Then click to select Full Scan.
* Then click on "Start",the "Downloading files.." window will appear.
* Once the files have installed,the scan will then start automatically,and will take some time to finish,so please be patient.
* When the scan completes, click the Automatic cleaning (recommended) button.
* Click the Full Report button then copy and paste the entire report into your next reply.
Post the following in your next reply:
The contents of the Malwarebytes' Anti-Malware report.
The F-Secure Online Scanner log.
A new HijackThis log.
Note:
I'm seeing traces of Symantec in your log,have you recently uninstalled it,or have you deactivated it.
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Junior Member
Group: Forum Members
Last Login: 6/1/2008 10:19 PM
Posts: 242,
Visits: 359
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RichieUK (9/3/2010)
Note:
I'm seeing traces of Symantec in your log,have you recently uninstalled it,or have you deactivated it.
Mahalos for you reply RichieUK. Just for your information, I'm just helping out someone remove a RougeAV off of their laptop. I believe I removed it using Malwarebytes. I will post the logfile later on. I've also used SAS portable to further clean his unit and at the moment I'm waiting for F-Secure Online Scan to finish. I will post a new HJT when everything is completed. Mahalos in advance.
DV19
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Senior Forum Moderator
Group: Moderators
Last Login: 8/9/2008 10:14 AM
Posts: 35,654,
Visits: 54,734
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Ok,thanks
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