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Posted 7/26/2010 9:53 PM
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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:46:11 PM, on 7/26/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Motorola Media Link\NServiceEntry.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\IDT\WDM\sttray.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\FirefoxPreloader\FirefoxPreloader.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Motorola\MotoConnectService\MotoConnectService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Motorola\MotoConnectService\MotoConnect.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Firefox Preloader.lnk = C:\Program Files\FirefoxPreloader\FirefoxPreloader.exe
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send To Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} (GMNRev Class) - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab
O16 - DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader2.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: DeviceMonitorService - Nero AG - C:\Program Files\Motorola Media Link\NServiceEntry.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MotoConnect Service - Unknown owner - C:\Program Files\Motorola\MotoConnectService\MotoConnectService.exe
O23 - Service: ServiceLayer - Unknown owner - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe (file missing)
O23 - Service: Audio Service (STacSV) - Unknown owner - c:\docume~1\mini\locals~1\temp\cdm\{9dd1e7d2-6457-4e92-b372-6f69a02a1aa8}\STacSV.exe (file missing)

--
End of file - 4728 bytes
  Post #258166
 
Posted 7/27/2010 1:56 AM


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Welcome tripwwf
**Important**
First of all for anyone else reading this topic other than this topic starter should read on.
Please note that some of the instructions given in this topic may be customized for this particular computer only,and could possibly cause problems if used on another computer with different issues.


Ok,lets make a start tripwwf:
If you don't know or understand anything posted by myself in this topic,please don't hesitate to ask,i'm here to help.
Please DO NOT run any other tools,fixes or scans etc while i'm helping you,this could complicate the malware removal process.


Download TFC by OldTimer to your Desktop.
* Please double-click TFC.exe to run it,if you're running Windows Vista right click on TFC.exe and click on "Run as Administrator".
* It will close all programs when run, so make sure you have saved all your work before you begin.
* Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.
* Let it run uninterrupted until it's finished.
* Once it's finished it should reboot your machine.If it doesn't,please manually restart the pc to ensure a complete cleanup.


Now backup the Windows Registry using Erunt by following the steps in the link below:
How to backup Windows Registry using ERUNT.

Download and scan with CCleaner.
1. Starting with v1.27.260, CCleaner started installing the Yahoo Toolbar as an option which IS checkmarked by default during the installation.
IF you do NOT want it, REMOVE the checkmark when provided with the option OR download the 'No Toolbar' 'Slim' version instead of the 'Standard Build'.

2. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"

3. Then select the items you wish to clean up.

In the Windows Tab:
* Clean all entries in the "Internet Explorer" section.
* Clean all the entries in the "Windows Explorer" section.
* Clean all entries in the "System" section.
* Clean all entries in the "Advanced" section.
* Clean any others that you choose.

In the Applications Tab:
* Clean all in the Firefox/Mozilla section if you use it.
* Clean all in the Opera section if you use it.
* Clean Sun Java in the Internet Section.
* Clean any others that you choose.

4. Click the "Run Cleaner" button.
5. A pop up box will appear advising this process will permanently delete files from your system.
6. Click "OK" and it will scan and clean your system.

* Now click on the 'Registry' tab/button on the left.
* Then click on the 'Scan for issues' button at the bottom.
* If CCleaner displays any issues,click on 'Fix selected issues'.
* You'll then be asked 'Do you want to backup changes to the registry',you must click 'YES'.
* Save the backup somewhere safe,your desktop is a good a place as any.
* Then click 'Fix Issues',then click 'Close'.
* Exit CCleaner.


Download Security Check by screen317 and save it to your Desktop.
Double-click on SecurityCheck.exe and follow the on-screen instructions inside the black box.
Notepad should open a file named checkup.txt.
Copy and paste the entire contents of that file into your next reply.


Please download Malwarebytes Anti-Malware from Here or Here.
Double Click mbam-setup.exe to install the application.
(If using Windows Vista/Windows 7,be sure to "Run As Administrator").

* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan",then click "Scan".
* Make sure ALL partitions/hard drives are selected in the opening box,then click "Start Scan".
* The scan will certainly take some time to finish so please be patient.
* When the scan is complete, click OK, then click Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy and paste the entire report into your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.


Run 'ESET Online Scanner' using Internet Explorer:
http://www.eset.com/onlinescan/
Place a check in the box 'YES,I accept the Terms of Use' after reading.
Then click 'Start'.
Allow the activex control to install.
Then click 'Start' in the 'ESET Online Scanner' window.
Place a check in the box 'Remove found threats'.
Leave the box 'Scan unwanted applications' blank.
Then press 'Scan'.
The scan will take up some time so please be patient.
Once the scan has finished,post the entire contents of the logfile:
C:\Program Files\EsetOnlineScanner\log.txt


Post the following in your next reply:
The contents of checkup.txt from the Security Check scan.
The contents of the Malwarebytes' Anti-Malware report.
The ESET Online Scanner log.
A new HijackThis log.


_______________________________________________________________


ASAP & UNITE member since 2006
Free Internet Security - WOT Web of Trust
Use OpenDNS

  Post #258167
 
Posted 7/29/2010 11:43 AM
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Last Login: 1/16/2008 9:19 AM
Posts: 84, Visits: 5
ESETSmartInstaller@High as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=e59272aad0246f44bc13485a0979bc05
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2010-07-29 02:12:46
# local_time=2010-07-29 10:12:46 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 13274327 13274327 0 0
# compatibility_mode=1024 16777191 100 0 15948359 15948359 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=45943
# found=1
# cleaned=1
# scan_time=2491
C:\Documents and Settings\Mini\My Documents\Downloads\babyl.exe probably a variant of Win32/Prorat trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
------------------------------------------------------------------------------Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:39:35 PM, on 7/29/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Motorola Media Link\NServiceEntry.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Motorola\MotoConnectService\MotoConnectService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Motorola\MotoConnectService\MotoConnect.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\FirefoxPreloader\FirefoxPreloader.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Firefox Preloader.lnk = C:\Program Files\FirefoxPreloader\FirefoxPreloader.exe
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send To Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} (GMNRev Class) - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab
O16 - DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader2.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: DeviceMonitorService - Nero AG - C:\Program Files\Motorola Media Link\NServiceEntry.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MotoConnect Service - Unknown owner - C:\Program Files\Motorola\MotoConnectService\MotoConnectService.exe
O23 - Service: ServiceLayer - Unknown owner - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe (file missing)
O23 - Service: Audio Service (STacSV) - Unknown owner - c:\docume~1\mini\locals~1\temp\cdm\{9dd1e7d2-6457-4e92-b372-6f69a02a1aa8}\STacSV.exe (file missing)

--
End of file - 4673 bytes
Results of screen317's Security Check version 0.99.4
Windows XP Service Pack 3
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
AVG Free 9.0
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
HijackThis 2.0.2
CCleaner
Java DB 10.5.3.0
Java(TM) 6 Update 18
Java(TM) SE Development Kit 6 Update 18
[color=red]Out of date Java installed![/color]
Adobe Flash Player 9 [color=red](Out of date Flash Player installed!)[/color]
Adobe Flash Player 10.1.53.64
Adobe Reader 9.3.3
Mozilla Firefox (3.6.8)
````````````````````````````````
Process Check:
objlist.exe by Laurent

AVG avgwdsvc.exe
````````````````````````````````
DNS Vulnerability Check:

[color=red]Unknown. This method cannot test your vulnerability to DNS cache poisoning.[/color]

``````````End of Log````````````
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4365

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/29/2010 9:18:51 AM
mbam-log-2010-07-29 (09-18-51).txt

Scan type: Full scan (C:\|)
Objects scanned: 169861
Time elapsed: 7 hour(s), 55 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
  Post #258176
 
Posted 7/29/2010 12:01 PM


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Out of date Java installed!

Your version of Sun Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Follow these steps to remove older versions of Sun Java,and then update.
1. Download the latest version of Java Runtime Environment.
*. Under "JDK 6 Update 21 (JDK or JRE)",click on the "Download JRE" button on the right.
2. Select the Platform for your download,then check the box that says: "I agree to the Java SE Runtime Environment 6u21 with JavaFX 1 License Agreement",then click "Continue".
3. The page will refresh.
4. Click on the link to download 'Windows Offline Installation - jre-6u21-windows-i586-p.exe' [15.32 MB] and save to your desktop.
5. Close any programs you may have running - especially your web browser.
6. Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
7. Check any item with Java Runtime Environment [JRE or J2SE or Java(TM)] in the name.
8. Click the Change/Remove button.
9. Repeat as many times as necessary to remove each Java version.
10. Reboot your computer once all Java components are removed.
11. Then from your desktop double-click on jre-6u21-windows-i586-p.exe to install the newest version.

Verify your installation of Sun Java:
http://www.java.com/en/download/help/testvm.xml

**Note**
JavaTM Quick Starter:
http://java.sun.com/javase/6/docs/technotes/guides/jweb/otherFeatures/jqs.html

To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
Click Ok and reboot your computer.


Out of date Flash Player installed!

Download/install Adobe Flash Player version 10.1:
http://get.adobe.com/flashplayer/


Post a new HijackThis log.
Also let me know how your laptop is running now.


_______________________________________________________________


ASAP & UNITE member since 2006
Free Internet Security - WOT Web of Trust
Use OpenDNS

  Post #258177
 
Posted 7/29/2010 9:40 PM
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Last Login: 1/16/2008 9:19 AM
Posts: 84, Visits: 5
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:36:45 PM, on 7/29/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Motorola Media Link\NServiceEntry.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Motorola\MotoConnectService\MotoConnectService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\FirefoxPreloader\FirefoxPreloader.exe
C:\Program Files\Motorola\MotoConnectService\MotoConnect.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Firefox Preloader.lnk = C:\Program Files\FirefoxPreloader\FirefoxPreloader.exe
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send To Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} (GMNRev Class) - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab
O16 - DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader2.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: DeviceMonitorService - Nero AG - C:\Program Files\Motorola Media Link\NServiceEntry.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MotoConnect Service - Unknown owner - C:\Program Files\Motorola\MotoConnectService\MotoConnectService.exe
O23 - Service: ServiceLayer - Unknown owner - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe (file missing)
O23 - Service: Audio Service (STacSV) - Unknown owner - c:\docume~1\mini\locals~1\temp\cdm\{9dd1e7d2-6457-4e92-b372-6f69a02a1aa8}\STacSV.exe (file missing)

--
End of file - 4807 bytes
ok seems to be speeding right along.thank you again.
  Post #258178
 
Posted 7/29/2010 10:02 PM
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Ok now it says plugin container .exe has encountered a problem
  Post #258179
 
Posted 7/30/2010 12:34 AM


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tripwwf (7/29/2010)
Ok now it says plugin container .exe has encountered a problem

Ok,try this:
1. Type about:config into the Mozilla Firefox address bar,then press Enter.
2. Accept the warning.
3. Search for the entry "dom.ipc.plugins.enabled.npctrl.dll"
4. Change its value from "true" to "false" by double clicking on "dom.ipc.plugins.enabled.npctrl.dll"
5. Restart Firefox <- Important.


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  Post #258182
 
Posted 7/30/2010 10:08 PM
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I did all that and it is still freezing up and acting slow.
  Post #258190
 
Posted 7/31/2010 12:07 AM


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First try disabling all Firefox add-ons.
Disable all add-ons in Firefox, Internet Explorer:
http://news.cnet.com/8301-13880_3-10081925-68.html


If still no joy try this:
First backup your bookmarks in Firefox.
How to Back-Up Bookmarks in Firefox:
http://www.nirmaltv.com/2007/07/25/how-to-back-up-bookmarks-in-firefox/

Now create a new profile within Firefox by following these instructions.
Managing profiles:
http://support.mozilla.com/en-US/kb/Managing+profiles

Now import your bookmarks by following the steps in the link How to Back-Up Bookmarks in Firefox.


If the above does'nt help,download Firefox using the link below,don't install it just yet.
Download a Firefox version that speaks your language:
http://www.mozilla.com/en-US/firefox/all.html

Now make sure your bookmarks are backed up,then uninstall Mozilla Firefox via Add or Remove Programs.
Find and delete the Mozilla Firefox folder from * :\Program Files.
Reinstall Firefox,import your bookmarks you saved earlier.


If the machine is still playing up,try doing a Selective Startup,it may narrow it down as to what may be causing the problem.
Click on Start>Run,type msconfig then press Ok.
In the System Configuration Utility dialog box, click the General tab, and then click Selective Startup.
Click to clear the Process SYSTEM.INI File check box.
Click to clear the Process WIN.INI File check box.
Click to clear the Load Startup Items check box.
Click the Services tab.
Click to select the Hide All Microsoft Services check box.
Click Disable All, and then click OK.
When you are prompted, click Restart to restart the computer.
Starting with the first available check box: 'Process SYSTEM.INI File'.
Select each check box one at a time, and restart the computer as prompted until the problem is reproduced.
Doing this you should be able to find out whats causing your issue.


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  Post #258191
 
Posted 8/1/2010 9:27 PM
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sorry no luck here. I removed and added firefox back,checked msconfig and still slow and laggy.
  Post #258196
 
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