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New Member
Group: Forum Members
Last Login: 6/11/2008 2:22 PM
Posts: 76,
Visits: 62
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Hello,
Recently I have been getting many BSOD screens with several errors including ntoskrnl and win32k.sys. I opened my mini dump files with Windbg and it says that it was unable to load the images and timestamps for those files.
If anyone could help me, I would greatly appreciate it.
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Senior Forum Moderator
Group: Moderators
Last Login: 8/9/2008 10:14 AM
Posts: 35,835,
Visits: 54,734
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First of all you may want to try the following:
If you have the MS Windows XP installation disk.
Configure your computer to start from the CD-ROM drive if necessary.
Boot into the Bios and set your CD-Rom drive as first boot device.
For more information about how to do this,refer to your computer's documentation or contact your computer manufacturer.
With the MS Windows XP installation in the cd-rom drive,boot to the Recovery Console.
At the prompt type chkdsk /r then press Enter.
Leave a space in between chkdsk and /r
This process could take up to an hour or more,allow it to run until its finished.
Let us know how you get on.
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New Member
Group: Forum Members
Last Login: 6/11/2008 2:22 PM
Posts: 76,
Visits: 62
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I completed the chkdsk /r in recovery console and the problem still persists. I get a win32k.sys error and other times on the BSOD, I will get a driver overrun stack based buffer error.
I really don't know what to do...it's so frustrating.
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Senior Forum Moderator
Group: Moderators
Last Login: 8/9/2008 10:14 AM
Posts: 35,835,
Visits: 54,734
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Download Trend Micro HijackThis 2.0.2 to your desktop:
Double click on HJTInstall.exe,it will prompt you to extract hijackthis.exe to C:\Program Files\Trend Micro\HijackThis.
When the install is complete,HijackThis will automatically launch.
When the license agreement appears,select "I Accept" and then click on the "Do a system scan only" button.
When the scan is complete,click on the "Save Log" button,then save it to your desktop.
Copy and paste the entire contents of that log into a new topic in the HijackThis Logs forum, not here.
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New Member
Group: Forum Members
Last Login: 6/11/2008 2:22 PM
Posts: 76,
Visits: 62
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| Okay, I scanned and posted the log at that forum.
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