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Senior Forum Moderator
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Disable Spybot S&D’s protection if you have it enabled,or it will interfere.
You can enable it after you're clean.
Open Spybot and click on 'Mode' and check 'Advanced Mode'.
Click on 'Tools' in bottom left hand corner.
Click on the 'System Startup' icon.
Uncheck 'Teatimer' box and/or uncheck 'Resident'.
Click the 'Allow Change' box.
Then, check next to the computer clock to see if the icon for Spybot is still there.
If it is, right click it and choose 'exit Spybot-S&D Resident'.
Restart the computer.
If you find you're experiencing problems disabling Spybot's Tea-Timer,follow the info in the link below:
http://www.russelltexas.com/malware/teatimer.htm
Backup the registry using ERUNT.
Registry Backup and Restore for Windows NT/2000/2003/XP/Vista.
Download and scan with CCleaner.
1. Starting with v1.27.260, CCleaner started installing the Yahoo Toolbar as an option which IS checkmarked by default during the installation.
IF you do NOT want it, REMOVE the checkmark when provided with the option OR download the 'No Toolbar' 'Slim' version instead of the 'Standard Build'.
2. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"
3. Then select the items you wish to clean up.
In the Windows Tab:
* Clean all entries in the "Internet Explorer" section except Cookies.
* Clean all the entries in the "Windows Explorer" section.
* Clean all entries in the "System" section.
* Clean all entries in the "Advanced" section.
* Clean any others that you choose.
In the Applications Tab:
* Clean all except cookies in the Firefox/Mozilla section if you use it.
* Clean all in the Opera section if you use it.
* Clean Sun Java in the Internet Section.
* Clean any others that you choose.
4. Click the "Run Cleaner" button.
5. A pop up box will appear advising this process will permanently delete files from your system.
6. Click "OK" and it will scan and clean your system.
* Now click on the 'Registry' tab/button on the left.
* Then click on the 'Scan for issues' button at the bottom.
* If CCleaner displays any issues,click on 'Fix selected issues'.
* You'll then be asked 'Do you want to backup changes to the registry',you must click 'YES'.
* Save the backup somewhere safe,your desktop is a good a place as any.
* Then click 'Fix Issues',then click 'Close'.
* Exit CCleaner.
Download HostsXpert v4.3.
1. Extract/unzip the HostsXpert folder to your desktop.
2. Open the folder and double-click on HostsXpert.exe
3. Press "Restore MS Hosts File"
4. Press "OK" and exit the program.
Download and run an 'Automatic Scan' using the Kaspersky Virus Removal Tool.
Follow the instructions in the link below to configure the tool before scanning:
How Kaspersky Virus Removal Tool 7.0 automatically scans for viruses.
When the scan has finished click on 'Nuetralize all'.
Exit the Kaspersky Virus Removal Tool,a box will pop up with the following message:
"The program will be unloaded and uninstalled.
Do you want to uninstall?".
Click on "Yes",then another box will pop up with the following message:
"Are you sure you want to completely remove Virus Removal Tool and all of its components?"
Click on "Yes",the removal process will begin.
Finally another box will pop up with the following message:
"To complete the uninstallation of Virus Removal Tool,your computer must be restarted,
Would you like to restart now?".
Then click on "Yes",your pc will restart.
Let me know how you get on.
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ASAP & UNITE member since 2006
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Junior Member
Group: Forum Members
Last Login: 6/23/2008 4:33 PM
Posts: 111,
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I got all the way to HostsXpert and when I clicked on Restore MS Host File I got the following message:
Error: Cannot create C:/Windows/System32/drivers/ETC/hosts
Please advise, I have not gone to the Kaspersky Virus Removal Tool yet.
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Senior Forum Moderator
Group: Moderators
Last Login: 8/9/2008 10:14 AM
Posts: 32,828,
Visits: 54,734
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Ok,forget the hosts fle,carry on with the Kaspersky scan.
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ASAP & UNITE member since 2006
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Junior Member
Group: Forum Members
Last Login: 6/23/2008 4:33 PM
Posts: 111,
Visits: 90
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OK when I ran the Kaspersky tool it came up with nothing to delete. That getaspx box hasn't opened today, perhaps the last few things we did worked. I'll post back if it returns.
Thanks,
Scott
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Junior Member
Group: Forum Members
Last Login: 6/23/2008 4:33 PM
Posts: 111,
Visits: 90
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OK it appears that getaspx box only opens when I visit yahoo.com... Is that something you can still help me with or do I need to contact them?
Scott
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Senior Forum Moderator
Group: Moderators
Last Login: 8/9/2008 10:14 AM
Posts: 32,828,
Visits: 54,734
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Junior Member
Group: Forum Members
Last Login: 6/23/2008 4:33 PM
Posts: 111,
Visits: 90
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I checked with Yahoo! and they have no idea what to do... I have more info though...
It only occurs when I use Firefox.
It only happens in Yahoo! Mail.
It seems that it's an interclick program, when I ran Yahoo Spy it was listed as a removable cookie.. I removed it, but the box still appears intermittently..
Any thoughts?
Scott
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Senior Forum Moderator
Group: Moderators
Last Login: 8/9/2008 10:14 AM
Posts: 32,828,
Visits: 54,734
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