|
|
|
New Member
Group: Forum Members
Last Login: 4/24/2007 5:06 PM
Posts: 57,
Visits: 30
|
|
Hi all,
A friend of mine having a old machine estimated year 2001 package bell PC iMedia 5070 that said from Drive Detective but we have uninstalled this software cos it's not freeware.
Last week, we clean-install and format again to make it XP.SP3 due to the previous XP.SP1 system corrupted totally couldn't restore,repair or online windows update.
okay, so once installation is done, we go to Device manager and saw there is 3 unknown yellow error prompted for update i.e multimedia audio control, multimedia video control and modem.
I used Windows update for Multmedia video auto detected as nvidia graphic card, modem auto dectected as well but except multimedia audio not found.
I went to search support under package bell, I download, run the sound drive and was prompted to restart but still not working.
I simply install a sound driver from softpedia i.e Realtek AC'97 and install it. things turn out badly because is an incompatible drive i guessed. i went to Add/remove program, Realtek AC97 wasn't in the list.
I remove manually from programs file/realtek folder and went back to device manage again to uninstall the multimedia audio controlla.
Still, the computer keep auto-detected as AC'97 no matter how many time i uninstall ,reinstall or restart computer.
Tomorrow I'm going back to him or maybe remote assistant via internet to try again but I hope someone can help me.
what kind of information should I provide here?
thanks
|
|
|
|
|
Forum Member
Group: Forum Members
Last Login: 3/14/2006 8:12 PM
Posts: 550,
Visits: 48
|
|
hmmmm, is this onboard audio or a dedicated sound card? i recommend you download the drivers the manufacturer's website rather than softpedia. what's the make/model of the sound device you trying to install?
edit: oh ever mind, i saw that you did go to the packard bell website (hard to spot those stupid links). anyway, how does that installer work? i can't seem to download it atm.
click>next>next>restart? or.....
click>install/extract?
since you ran the installer, the drivers might be in there now, do another new hardware scan and see if it picks it up this time. is the volume control task bar icon present? anything muted? speakers up? wiring good?
as for the AC'97 drivers, i assume you what to remove them? well one way to do that is right click the device icon (audio controller...i think) > properties > driver tab > driver details and make a note of the files that show up. right click the icon again > uninstall, then delete the files you just made a note of. hopefully, no more AC'97 drivers. if you get access denied/file in use errors, you might have to do it safe mode.
|
|
|
|
|
Senior Forum Advisor
Group: Senior Advisor
Last Login: 8/9/2008 11:13 AM
Posts: 1,174,
Visits: 1,319
|
|
|
|
|
