Welcome Guest ( Login | Register )
        

«««123

Can't open any MS 2007 documents Expand / Collapse
Author
Message
Posted 1/18/2009 3:11 PM


Junior Member

Junior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior Member

Group: Forum Members
Last Login: 6/1/2008 10:19 PM
Posts: 242, Visits: 359
Let me try that again...both in Administrator and User...BRB in 15mins.

 
  Post #247524
 
Posted 1/18/2009 3:41 PM


Junior Member

Junior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior Member

Group: Forum Members
Last Login: 6/1/2008 10:19 PM
Posts: 242, Visits: 359
Back again...I just tried in Safe Mode with Administrator and User, but I can't open those files

 
  Post #247527
 
Posted 1/18/2009 3:51 PM


Senior Forum Moderator

Senior Forum ModeratorSenior Forum ModeratorSenior Forum ModeratorSenior Forum ModeratorSenior Forum ModeratorSenior Forum ModeratorSenior Forum ModeratorSenior Forum ModeratorSenior Forum ModeratorSenior Forum Moderator

Group: Moderators
Last Login: 8/9/2008 10:14 AM
Posts: 35,834, Visits: 54,734
Well that's me just about out of suggestions,you could try uninstalling/reinstalling MS Office 2007.
Possibly a Repair Install of XP may help,you could try it.
Like yourself,i just can't understand how this has happened,maybe someone else may suggest other possibilities of fixing this issue.


___________________________________________________________







  Post #247528
 
Posted 1/18/2009 5:50 PM


Forum Administrator

Forum AdministratorForum AdministratorForum AdministratorForum AdministratorForum AdministratorForum AdministratorForum AdministratorForum AdministratorForum AdministratorForum Administrator

Group: Administrators
Last Login: 8/9/2008 6:13 AM
Posts: 8,489, Visits: 16,485
If Richie can't help it's not likely I can, but let's try something anyway.......... Do you have another system with Word installed? If so, can you copy the files from your system to that system and see if the files will open there? And I think you already tried to take ownership of each file in question, is that correct?

Also, did anything odd happen with your system between the last time you opened those documents and the first time you couldn't (new sw, hw, virus, etc)?

________________________________________


  Post #247529
 
Posted 1/19/2009 3:32 AM


Senior Forum Moderator

Senior Forum ModeratorSenior Forum ModeratorSenior Forum ModeratorSenior Forum ModeratorSenior Forum ModeratorSenior Forum ModeratorSenior Forum ModeratorSenior Forum ModeratorSenior Forum ModeratorSenior Forum Moderator

Group: Moderators
Last Login: 8/9/2008 10:14 AM
Posts: 35,834, Visits: 54,734
DoubleVision19,could you send me a copy of a Word document you cannot open,and a copy of a Word document you can open.
Send them to me via PM,attach both files to that PM if you would.


___________________________________________________________







  Post #247536
 
Posted 1/19/2009 4:29 AM


Junior Member

Junior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior Member

Group: Forum Members
Last Login: 6/1/2008 10:19 PM
Posts: 242, Visits: 359
Allan (1/18/2009)
If Richie can't help it's not likely I can, but let's try something anyway.......... Do you have another system with Word installed? If so, can you copy the files from your system to that system and see if the files will open there? And I think you already tried to take ownership of each file in question, is that correct?

Also, did anything odd happen with your system between the last time you opened those documents and the first time you couldn't (new sw, hw, virus, etc)?



The only other system I use is at my college, but they're also using Office 2007.
As for anything odd happening to my PC, the answer is "no". No viruses, no hardware changes, no software changes that I can remember.


 
  Post #247538
 
Posted 1/19/2009 4:30 AM


Junior Member

Junior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior Member

Group: Forum Members
Last Login: 6/1/2008 10:19 PM
Posts: 242, Visits: 359
RichieUK (1/19/2009)
DoubleVision19,could you send me a copy of a Word document you cannot open,and a copy of a Word document you can open.
Send them to me via PM,attach both files to that PM if you would.


Okay, I'll send you one of the files that I can't open and one file that I can open with my Office 2007 program.



 
  Post #247539
 
Posted 6/29/2009 7:09 PM


Junior Member

Junior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior Member

Group: Forum Members
Last Login: 6/1/2008 10:19 PM
Posts: 242, Visits: 359
Sorry to bring this back from the grave, but I kinda figured out why some of my files are locked somehow. I has to do with the files being locked with NTFS encryption. That's why some of my Word Documents are okay and some are locked. Regarding to those locked files, is there a way to unlock them?

 
  Post #252256
 
Posted 6/30/2009 3:07 AM


Senior Forum Moderator

Senior Forum ModeratorSenior Forum ModeratorSenior Forum ModeratorSenior Forum ModeratorSenior Forum ModeratorSenior Forum ModeratorSenior Forum ModeratorSenior Forum ModeratorSenior Forum ModeratorSenior Forum Moderator

Group: Moderators
Last Login: 8/9/2008 10:14 AM
Posts: 35,834, Visits: 54,734
Regarding to those locked files, is there a way to unlock them?

How to remove file or folder encryption in Windows XP:
http://support.microsoft.com/kb/308993


___________________________________________________________







  Post #252257
 
Posted 6/30/2009 5:15 AM


Junior Member

Junior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior Member

Group: Forum Members
Last Login: 6/1/2008 10:19 PM
Posts: 242, Visits: 359
Mahalos for the reply...I tried it, and it works Is there a method similar to this for the files within that folder?



 
  Post #252258
 
« Prev Topic | Next Topic »


«««123

All times are GMT -6:00, Time now is 6:15pm

Powered By InstantForum.NET v4.1.4 © 2012
Execution: 0.125. 10 queries. Compression Disabled.